Hadeel Qazzaz moved to Canada with her husband and her two children in the summer of 2012 from Palestine. Both Hadeel and her husband came from professional backgrounds, as Hadeel worked with an international development company and her husband was a University Professor. However they faced the struggle that many skilled immigrants must endure. After arriving in Calgary, employment was difficult to obtain and the expenses of a daughter in University and a son attending John G. Diefenbaker were causing financial difficulties and pressure on the family. Hadeel’s first encounter with The Calgary Bridge Foundation for Youth was at the In School Settlement Program where she met a settlement worker, whom she fondly refers to as “the first friendly face,” hence the beginning of a long lasting relationship. The settlement worker introduced Hadeel and her children to the Afterschool Program and made several referrals to other immigrant serving agencies that helped Hadeel and her family integrate into Calgary. This connection HADEEL’S FAMILY opened doors for Hadeel, providing her with a vast array of opportunities and enabled Hadeel to connect, engage and create a larger supportive network, making a holistic impact in her family’s life. Hadeel was encouraged to volunteer to gain local experience, and to access helpful free and subsidized programs through The Calgary Public Library. She did this with many immigrant and community organizations for a year and a half. Three years after their settlement in Calgary, Hadeel is now employed as a Community Outreach Worker at the United Way of Calgary, her husband has become an Associate Professor of Anatomy and Physiology at the University of Calgary, and their daughter has been hired as a Youth Coordinator at Calgary Immigrant Women’s Association. Qazzaz’ family is representative of the resilience of newcomers as they overcome the obstacles in their journey in settling and integrating in Canada.